Privacy Policy

Last updated: 17 August 2026

At Jo Ward Photography, I take your privacy seriously. This Privacy Policy explains how I collect, use and protect your personal information when you visit my website or contact me about wedding photography.

1. Who I am

This website is operated by Joanne Ward, trading as Jo Ward Photography.

I am responsible for deciding how and why your personal information is used.

If you have any questions about this Privacy Policy or how I handle your personal information, you can contact me at:

Email: jw@jowardphotography.co.uk

2. What personal information I collect

When you contact me through the enquiry form on my website, I may collect:

  • Your name

  • Your email address

  • Your wedding date

  • Any additional information you choose to include in your enquiry

I only collect information that is reasonably necessary to respond to your enquiry and provide my photography services.

3. How I use your information

I use your personal information to:

  • Respond to your wedding photography enquiry

  • Check my availability for your wedding date

  • Answer questions about my services and pricing

  • Arrange consultations or meetings

  • Communicate with you if you decide to book me

  • Manage your photography booking and provide my services

  • Keep appropriate business records

I will not sell your personal information or use your enquiry details for unrelated marketing purposes.

4. Lawful basis for processing your information

I process your personal information because it is necessary for me to respond to your enquiry and, where applicable, take steps at your request before entering into a contract with you.

If you become a client, I may also process your information where necessary to perform the contract between us.

I may retain certain information where I have a legal obligation to do so, for example for accounting or tax purposes.

Where appropriate, I may also rely on legitimate interests for reasonable business administration, record keeping and protecting my business.

5. Who I share your information with

Your personal information is not sold or rented to third parties.

I may use trusted service providers to operate my website and business. For example, my website is hosted and operated using Squarespace, which may process information submitted through my website forms on my behalf.

I may also use other service providers from time to time, such as email, accounting or business-management services. Where these providers process personal information on my behalf, I take reasonable steps to ensure that your information is handled appropriately.

I may also disclose information where I am legally required to do so.

6. Where your information is stored

Some of the service providers I use may process or store personal information outside the UK.

Where this happens, I will take appropriate steps to ensure that your personal information is protected in accordance with applicable UK data protection law.

7. How long I keep your information

If you make an enquiry but do not book me, I will normally retain your enquiry information for a reasonable period after our last communication and then securely delete it when it is no longer needed.

If you become a client, I may keep relevant information for longer in order to provide my services, maintain business records and meet legal, accounting or tax requirements.

I will not keep personal information indefinitely when there is no longer a legitimate reason to do so.

8. Keeping your information secure

I take reasonable measures to protect your personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Your data protection rights

Depending on the circumstances, you have rights under UK data protection law, including the right to:

  • Request access to the personal information I hold about you

  • Ask me to correct inaccurate or incomplete information

  • Ask me to delete your personal information where there is no good reason for me to continue holding it

  • Ask me to restrict how I use your information in certain circumstances

  • Object to certain processing of your information

  • Request the transfer of your information in certain circumstances

If you would like to exercise any of these rights, please contact me at:

jw@jowardphotography.co.uk

I may need to ask you for information to confirm your identity before dealing with certain requests.

10. Cookies

My website uses cookies and similar technologies that may be necessary for the website to function properly.

Squarespace may also use cookies and similar technologies as part of providing and operating the website.

Some cookies may be used for purposes such as analytics or understanding how visitors use the website. Where applicable, non-essential cookies will be managed in accordance with applicable cookie and data protection requirements.

11. Your right to complain

If you have any concerns about how I have used your personal information, please contact me first at:

jw@jowardphotography.co.uk

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

You can find information about making a complaint on the ICO's website.

12. Changes to this Privacy Policy

I may update this Privacy Policy from time to time if my business, website, services or legal requirements change.

The latest version will always be available on this page, with the date of the most recent update shown at the top.

Contact

Joanne Ward
Jo Ward Photography
Email: jw@jowardphotography.co.uk